Payments and purchases

Payments in the YetiForce store
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Payment methods

Due to the nature of the products offered in our store (electronic modules and online support), the only available payment method is a prepayment. The YetiForce Online Shop prefers payments made through PayPal, allowing you to pay for your purchase with a credit card, or your PayPal funds. The payment must be made within 7 days from the date of order. Once we accept your payment, we will start processing your order.
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Secure payment

In order to secure our clients' purchases in our store, we decided to enable PayPal payments. It is an international payment system, which allows its users to make secure online payments in more than 190 countries. PayPal payments can be finalized using VISA and MASTERCARD credit cards, or VISA ELECTRON and VISA GOLD debit cards.
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VAT does not apply to our EU customers with a valid EU VAT Identification Number. Once you finish your purchase, please contact us via email, and we will refund the VAT amount after verifying your EU VAT ID using VIES. We reserve the right to require additional documents in order to verify your VAT EU ID.
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Due to the nature of the products offered in our store (electronic modules), we will send the purchased module to your email address. The order processing time depends on the module you purchased. The YetiForce shop will start processing your order once we receive your payment. The time of delivery might take up to 14 working days from the date of receiving your payment. Purchased products will be sent to you electronically, without packaging.
YetiForce store
Terms & Conditions

These terms and conditions determine the rules for the use of the YetiForce support and addons online shop.
The shop is run by YetiForce S.A., which is a registered taxpayer of goods and services of VAT ID no. 118-000-24-25. Its headquarters are located in:
Q22, 4th floor, 
Al. Jana Pawła II 22,
00-133 Warsaw, Poland
All modules offered in the online shop are licensed by YetiForce Sp. z o.o. [Ltd].

§1 Orders

Placing an order on the website is easy.
1. Find the products you want to buy. 
2. Click "Buy now"
3. You will be automatically redirected to PayPal website.
4. Log on your PayPal account.
5. Pay for the order.
We explicitly reserve the right not to accept your order which does not comply with these Terms of use or violates the applicable law as well as in the following situations:

  • your billing information is not correct or not verifiable;
  • your order is flagged up by our security systems as an unusual order or an order susceptible to fraud; 
  • your payment is not received within 7 calendar days after acceptance of your order;
  • we have reason to believe that you are a reseller;
  • in the event of misspelling your email address (delivery is impossible).

§2 Payments

You can find the available payment methods in the Payment and delivery section of this website. We do not accept any method of payment other than those listed in this section. Please do not try to pay by any other way than specified there. If you do, we will not be liable for loss of the payment or any other damages that may result from this action.
If you pay by PayPal, we will deduct the amount due from your bank or PayPal account. If you pay by bank transfer, we will start delivery after we receive your payment. This may take several days but not longer than 14 days. In the event that no payment has been received within 7 calendar days after you submitted your order, your purchase will automatically be canceled.
The customer authorizes YetiForce Ltd. to issue an invoice without a buyer’s signature.

§3 Delivery

We deliver products from Monday to Friday. We do not ship on certain public holidays. Please refer to the Payment and delivery section of the website for more information.

§4 Returns

Due to the nature of our products (online products), we do not accept returns. Every module can be tested for free before its purchase.
In case that the module contains bugs, the speed of fixing bugs will depend on the type of purchased product – whether it includes support or not.